Privacy Policy

Avellion Property Partners ("we", "us", "our") is a property management business based in Birmingham, England. This privacy policy explains how we collect and use your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact: sarah@avellionpropertypartners.com

• Contact details you submit via our enquiry form (name, email, phone, postcode).
• Information about your property (type, bedrooms, current situation).
• Correspondence between us — emails, phone notes, messages.
• Basic technical data (IP address, browser, device) when you visit our website.

• To respond to enquiries and provide a rental estimate.
• To deliver our property management services.
• To comply with legal, tax and regulatory obligations.
• To improve our website and service offering.

Our lawful bases include your consent, the performance of a contract, and our legitimate interests in running the business.

We keep enquiry data for up to 24 months. Client data is retained for the duration of our engagement and up to 7 years afterwards to meet UK tax and legal requirements.

Our website uses only essential cookies required for basic functionality. We do not use advertising cookies. If we introduce analytics in future, we will request your consent first.

We share personal data only with service providers who help us deliver the service — for example listing platforms (Airbnb, Booking.com, Vrbo, Expedia), payment processors, cleaning and maintenance partners, and our email host. All processors are bound by contractual data-protection obligations.

• Access — request a copy of the data we hold about you.
• Rectification — correct inaccurate or incomplete data.
• Erasure — ask us to delete your data where applicable.
• Restriction and objection to processing.
• Portability of data you provided to us.
• Withdraw consent at any time.

To exercise any of these rights, email sarah@avellionpropertypartners.com. You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this policy from time to time. Any changes will be posted on this page with a revised date.